NE Books and Publishers – Shipping and Delivery Policy
Effective Date: 28-09-2023
Welcome to NE Books and Publishers! We are committed to delivering your orders accurately and on time. This Shipping and Delivery Policy outlines our procedures and expectations regarding the shipping and delivery of your purchases from our website (https://nebooks.in).
1. Shipping Methods
a. Standard Shipping: We offer standard shipping services for all orders. The estimated delivery time for standard shipping is 5-7 business days within India.
b. Expedited Shipping: Expedited shipping options may be available for certain products at an additional cost. The estimated delivery time for expedited shipping is 2-3 business days within India.
2. Order Processing
a. Processing Time: Orders are typically processed within 1-2 business days from the date of order placement. Processing times may vary during peak seasons or promotions.
3. Shipping Costs
a. Standard Shipping: Standard shipping costs are calculated based on the total order value and the shipping destination. The shipping cost will be displayed during the checkout process.
b. Expedited Shipping: Expedited shipping costs, if applicable, will be displayed during the checkout process and added to your total order amount.
4. Shipping Addresses
a. Accuracy: Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses.
5. Tracking Your Order
a. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your order.
6. Delivery
a. Delivery Time: The estimated delivery time is based on the shipping method selected and the shipping destination. While we make every effort to meet these estimates, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
b. Signature Requirement: Some orders may require a signature upon delivery. If you are not available to sign for your order, the carrier may leave a notification with instructions on how to arrange a redelivery or pick up your order.
7. International Shipping
a. International Orders: We may offer international shipping to select destinations. International shipping costs and delivery times may vary depending on the destination and shipping method.
8. Order Tracking
a. Tracking Your Order: You can track the status of your order by logging into your account on our website or by using the tracking information provided in the shipping confirmation email.
9. Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer support team at nebooksandpublishers@gmail.com.
Thank you for choosing NE Books and Publishers. We appreciate your business and hope you enjoy your shopping experience with us.
NE Books And Publishers
Website URL: nebooks.in
Email: nebooksandpublishers@gmail.com
Phone: 8638137277